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Support

Our Support Team

You need someone like this on your side

Our support staff is loaded with former Siemens engineers providing insight you can’t find anywhere else. These experts have experienced the easiest and the most frustrating issues up close and personal. They’ll share what they know, injecting confidence into your everyday routine.

Meet our team

Kevin Brinkman – Senior Director of Engineering

Kevin serves as an expert in Siemens Medical Imaging parts and equipment as he works to lead product repairs and quality-assurance testing while also managing Technical Prospects’ dedicated team of engineers. Kevin received a degree in electronic engineering technology from Fox Valley Technical College in 2002, and completed Initiative One Leadership Transformation Process coursework and Dale Carnegie Strictly Business classes.

 

Joseph Sam – Imaging Support Engineer/Trainer

Joseph Sam is an Imaging Engineer with 15 years of field service and support experience in the Diagnostic Imaging industry. With a background in United States Navy electronics, his attention to detail is evident. He specializes in Siemens MRI/CT with extensive knowledge in multi-vendor systems as well. Joe has provided onsite service and support for customers throughout the United States. Throughout his career, he has provided colleagues with on the job training and system support.

 

Mike Larson – Imaging Support Engineer/Trainer

Mike is the portable X-Ray & mobile C-Arm trainer at Technical Prospects. Mike began his career with Siemens in December 1988. After three years as a Field Service Engineer he joined the National Installation Team. During his ten years on the installation team, he installed every X-Ray and R/F system in the catalog. He also worked on Angio/Cath and CT installations. In 2002 Mike left Siemens as a Level 4 Engineer. He performed multi-vendor service for the ten years following his career at Siemens. Mike joined the Technical Prospects team in 2013.