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OUR SUPPORT PROGRAMS OFFER TRUE FLEXIBILITY

Technical Prospects 360° Customer Advantage is designed to provide independence that’s build from within. We provide custom programs that combine expert imaging service, 24/7 technical support, high-quality replacement parts, and hands-on medical imaging training—all while helping you establish internal capabilities that free you from the burden of traditional contracts.

Get more information about our custom support programs and 360º imaging solution.

Field Service – We provide ISO 13485:2016 certified expert imaging service for multiple modalities, including custom service solutions, equipment planning, and equipment modifications. Request a service consultation or learn more about how we can help.

24/7 Support – We include specific instructions with every part, and we’re available to help with technical support for installation, calibration, or any issues you encounter. Together, we’ll diagnose the problem, determine the right part, and get your system up and running. Call us now at 877-604-6583.

Capital Equipment – We offer turn-key imaging equipment management for the entire process. From site-planning, replacing, relocation or expanding, we have the service and capability as your medical imaging equipment solution.

Medical Imaging Insights

CT Tube Arching System Failures

CT Tube Arcing: Is Your CT System Failing?

Field service technicians and engineers who work on medical imaging systems need to have a lot of information stored inside their heads. Any time you can get a little helpful advice or learn about an easier way to accomplish a task, you’re saving some brain power.

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Interactive Virtual Training Academy (IVTA)

It’s a modernized training solution based on the needs of today’s imaging engineer and provides equal access to instructors, the ability to communicate with other trainees, and even the functionality to interact live with the classroom whiteboard.

Interactive Virtual Training Academy (IVTA)

Our experienced support team is the key

Every question you have is approached by an experienced staff member who knows Siemens medical imaging equipment top to bottom.

Meet our support team.

Sam Darweesh

Sam Darweesh

Chief Operating Officer / Chairman of Engineering