SERVICE SOLUTIONS BUILT FROM WITHIN
PARTS – TRAINING – SUPPORT
Our “build-from-within” 360° Solution offers a level of flexibility, independence, and cost savings that isn’t available anywhere else. It puts your organization in the driver’s seat when it comes to choosing, purchasing, and maintaining a system that suits your needs and your capital equipment budget, while also allowing for unhindered growth and flexibility in the years to come.
PARTS
We’ll help you get the parts and supplies you need to keep your medical imaging system(s) up and running. Along with those parts, we’ll provide the expertise to make sure you get the right replacement parts the first time – parts that are packaged properly, shipped fast, and tested to minimize DOA rate.
And when you’re ready, we’ll help you establish an in-house inventory of the parts and supplies commonly needed to maintain your specific equipment. That way, you’ll have the right parts on-hand when you need them.
TRAINING
If you’re looking for cost savings, increased uptime, and more flexibility, we can help bring your MRI, CT, and X-ray maintenance program in house. We’ll up-train members of your existing team to take on the role of ACI-certified imaging engineers. Training can be in person at our AAMI-certified training center, or almost anywhere via our Interactive Virtual Training Academy (IVTA).
In-house service capabilities shortens downtime, saves money, and gives you the independence you need to grow and improve patient care.
SUPPORT
From the very start, we’re there. We offer 100+ years of experience and have the know-how to guide you through all aspects of imaging system ownership, from initial planning and purchase to preventive maintenance, end-of-life, and beyond.
Each step of the way, 24 hours/day, we’ll be there to help you be successful. We’re only a phone call away. Imaging is a crucial part of patient care, and we know downtime and high costs can mean the difference between success and failure. Our support provides a solution to both.
