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SERVICE SOLUTIONS BUILT FROM WITHIN

PARTS – TRAINING – SUPPORT

Our “build-from-within” 360° Solution offers a level of flexibility, independence, and cost savings that isn’t available anywhere else. It puts your organization in the driver’s seat when it comes to choosing, purchasing, and maintaining a system that suits your needs and your capital equipment budget, while also allowing for unhindered growth and flexibility in the years to come.


PARTS

We’ll help you get the parts and supplies you need to keep your medical imaging system(s) up and running. Along with those parts, we’ll provide the expertise to make sure you get the right replacement parts the first time – parts that are packaged properly, shipped fast, and guaranteed not to show up DOA.

And when you’re ready, we’ll help you establish an in-house inventory of the parts and supplies commonly needed to maintain your specific equipment. That way, you’ll have the right parts on-hand when you need them.

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TRAINING

If you’re looking for cost savings, increased uptime, and more flexibility, we can help bring your MRI, CT, and X-ray maintenance program in house. We’ll up-train members of your existing team to take on the role of ACI-certified imaging engineers. Training can be in person at our AAMI-certified training center, or almost anywhere via our Interactive Virtual Training Academy (IVTA).

In-house service capabilities shortens downtime, saves money, and gives you the independence you need to grow and improve patient care.

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SUPPORT

From the very start, we’re there. We offer 100+ years of experience and have the know-how to guide you through all aspects of imaging system ownership, from initial planning and purchase to preventive maintenance, end-of-life, and beyond.

Each step of the way, 24 hours/day, we’ll be there to help you be successful. We’re only a phone call away. Imaging is a crucial part of patient care, and we know downtime and high costs can mean the difference between success and failure. Our support provides a solution to both.

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We measure ourselves through your success

Downtime

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Reduction

Training

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Satisfaction

Support

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Outcomes

BLOG

Extending the Life of X-ray Tubes in Medical Imaging Systems

Jeremy ProbstNovember 11, 2021

For over 100 years, the X-ray tubes used in medical diagnostic systems have proven to be a dependable and cost effective way of producing X-radiation for a variety of healthcare applications. When handled, operated, and maintained properly, they can provide many years of functional service. However, without proper care, tube life can be shortened significantly due to a variety of factors. While some of these…

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Virtual Imaging Training: Combining Online Benefits with In-Person Results

Jeremy ProbstOctober 28, 2021

For decades, the only way to provide high-quality training for imaging engineers was through in-person, hands-on courses at dedicated educational facilities. While highly effective, this method of training has several drawbacks: Expense and inconvenience due to overnight travel Delays caused by scheduling conflicts and course unavailability Logistical challenges and financial overhead associated with managing groups Potential impact of equipment failure while service personnel are offsite…

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CASE STUDIES
parts — Case Study: The Cost of a Bad Medical Imaging Part

parts — Case Study: The Cost of a Bad Medical Imaging Part

While the desire to get the best price is...

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parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

When a medical imaging device reaches what the manufacturer...

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training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

Frigid winters, dairy farms, the Green Bay Packers. These...

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support — Case Study: Offering Expert Guidance in the Moment of Truth

support — Case Study: Offering Expert Guidance in the Moment of Truth

When a critical piece of medical imaging equipment goes...

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