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SERVICE SOLUTIONS BUILT FROM WITHIN

PARTS – TRAINING – SUPPORT

Our “build-from-within” 360° Solution offers a level of flexibility, independence, and cost savings that isn’t available anywhere else. It puts your organization in the driver’s seat when it comes to choosing, purchasing, and maintaining a system that suits your needs and your capital equipment budget, while also allowing for unhindered growth and flexibility in the years to come.


PARTS

We’ll help you get the parts and supplies you need to keep your medical imaging system(s) up and running. Along with those parts, we’ll provide the expertise to make sure you get the right replacement parts the first time – parts that are packaged properly, shipped fast, and guaranteed not to show up DOA.

And when you’re ready, we’ll help you establish an in-house inventory of the parts and supplies commonly needed to maintain your specific equipment. That way, you’ll have the right parts on-hand when you need them.

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TRAINING

If you’re looking for cost savings, increased uptime, and more flexibility, we can help bring your MRI, CT, and X-ray maintenance program in house. We’ll up-train members of your existing team to take on the role of ACI-certified imaging engineers. Training can be in person at our AAMI-certified training center, or almost anywhere via our Interactive Virtual Training Academy (IVTA).

In-house service capabilities shortens downtime, saves money, and gives you the independence you need to grow and improve patient care.

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SUPPORT

From the very start, we’re there. We offer 100+ years of experience and have the know-how to guide you through all aspects of imaging system ownership, from initial planning and purchase to preventive maintenance, end-of-life, and beyond.

Each step of the way, 24 hours/day, we’ll be there to help you be successful. We’re only a phone call away. Imaging is a crucial part of patient care, and we know downtime and high costs can mean the difference between success and failure. Our support provides a solution to both.

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We measure ourselves through your success

Downtime

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Reduction

Training

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Satisfaction

Support

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Outcomes

BLOG

The Impact of AR and VR on Medical Imaging Training, Service, and Support

Jeremy ProbstJuly 15, 2021

We live during strange and exciting times in which the digital world and real world are colliding. The rapid pace of technological change can sometimes be mind boggling and predicting its ultimate impact on our daily lives can be challenging for even the most skilled futurists. Many fields are being impacted by what’s often referred to as The Fourth Industrial Revolution, Industry 4.0 (I4), or…

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Medical Imaging’s Vital Role in Determining COVID’s Long-Term Impact

Jeremy ProbstJuly 06, 2021

For well over a year, the medical imaging community has anticipated a post-pandemic surge in diagnostic imaging procedures. Those healthcare leaders with foresight prepared accordingly and made sure their people and equipment were ready for the challenge. Now that vaccines are becoming readily available, the number of vaccinated individuals is increasing rapidly, and with it, the predicted rise in MRI and CT scans. Due to…

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CASE STUDIES
parts — Case Study: The Cost of a Bad Medical Imaging Part

parts — Case Study: The Cost of a Bad Medical Imaging Part

While the desire to get the best price is...

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parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

When a medical imaging device reaches what the manufacturer...

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training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

Frigid winters, dairy farms, the Green Bay Packers. These...

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support — Case Study: Offering Expert Guidance in the Moment of Truth

support — Case Study: Offering Expert Guidance in the Moment of Truth

When a critical piece of medical imaging equipment goes...

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