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SERVICE SOLUTIONS BUILT FROM WITHIN

PARTS – TRAINING – SUPPORT

Our “build-from-within” 360° Solution offers a level of flexibility, independence, and cost savings that isn’t available anywhere else. It puts your organization in the driver’s seat when it comes to choosing, purchasing, and maintaining a system that suits your needs and your capital equipment budget, while also allowing for unhindered growth and flexibility in the years to come.


PARTS

We’ll help you get the parts and supplies you need to keep your medical imaging system(s) up and running. Along with those parts, we’ll provide the expertise to make sure you get the right replacement parts the first time – parts that are packaged properly, shipped fast, and guaranteed not to show up DOA.

And when you’re ready, we’ll help you establish an in-house inventory of the parts and supplies commonly needed to maintain your specific equipment. That way, you’ll have the right parts on-hand when you need them.

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TRAINING

If you’re looking for cost savings, increased uptime, and more flexibility, we can help bring your MRI, CT, and X-ray maintenance program in house. We’ll up-train members of your existing team to take on the role of ACI-certified imaging engineers. Training can be in person at our AAMI-certified training center, or almost anywhere via our Interactive Virtual Training Academy (IVTA).

In-house service capabilities shortens downtime, saves money, and gives you the independence you need to grow and improve patient care.

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SUPPORT

From the very start, we’re there. We offer 100+ years of experience and have the know-how to guide you through all aspects of imaging system ownership, from initial planning and purchase to preventive maintenance, end-of-life, and beyond.

Each step of the way, 24 hours/day, we’ll be there to help you be successful. We’re only a phone call away. Imaging is a crucial part of patient care, and we know downtime and high costs can mean the difference between success and failure. Our support provides a solution to both.

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We measure ourselves through your success

Downtime

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Reduction

Training

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Satisfaction

Support

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Outcomes

BLOG

Selecting the Ideal Medical Imaging Equipment Vendor

Jeremy ProbstMay 25, 2021

Medical imaging systems are a huge capital investment for any healthcare organization. Choosing the right MRI, CT, or X-ray hardware is only part of the decision. Equally important is your choice of equipment vendor – which isn’t as easy as it first appears. It’s more than simply choosing who’s going to sell you the equipment for the lowest price. Your buying decision will impact the…

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The Value of ACI Imaging Equipment Certification: A Decision Maker’s Guide

Jeremy ProbstMarch 18, 2021

In biomedical imaging circles, you’ll frequently hear about the need for AAMI Credentials Institute (ACI) biomedical imaging equipment certification. Unfortunately, the benefits of ACI certification aren’t always readily apparent to high-level decision makers. Proper training is often perceived as a cost, rather than an investment. If you’re familiar with the process at all, you know that becoming certified requires an investment in both time and money…

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CASE STUDIES
parts — Case Study: The Cost of a Bad Medical Imaging Part

parts — Case Study: The Cost of a Bad Medical Imaging Part

While the desire to get the best price is...

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parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

parts — Case Study: Keeping Angiograph Rooms Running When OEM System Support Ends

When a medical imaging device reaches what the manufacturer...

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training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

training — Case Study: Providing Top-Notch Training for Experienced Medical Imaging Engineers

Frigid winters, dairy farms, the Green Bay Packers. These...

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support — Case Study: Offering Expert Guidance in the Moment of Truth

support — Case Study: Offering Expert Guidance in the Moment of Truth

When a critical piece of medical imaging equipment goes...

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